We aim to make our 360 process simple and seamless from beginning to end. Our team are always here to deal with your queries, and we have an FAQ’s page on our website.
When you purchase 360 feedback from i-comment360, we ask you to provide the names and e-mail addresses of the 360 participants. Each participant will receive an e-mail from the 360 system, with a link to their 360 set-up page where they can nominate colleagues to provide feedback. The names and addresses of colleagues should be added to the table, together with their relationship to the participant e.g. Line Manager, Peer, Direct Report, Other.
After entering each colleague, click the Save button which turns to a green tick, showing that the colleague has been saved. This sends an e-mail to the colleague, asking for feedback and linking to the questionnaire.
The process
The 360 process usually takes three weeks.
Step 1 - Start date
E-mail sent to participants with a link to their set up page. They are asked to nominate colleagues within the next week. If they do not nominate colleagues, reminders are sent. Once participants have nominated their colleagues, they can fill in their self-assessment.
Step 2
Once colleagues have been nominated, they receive an e-mail link to the feedback questionnaire. The feedback is generally left open for at least two weeks to give colleagues time to contribute.
Step 3
Towards the end of the feedback period, reminders are sent to colleagues who have not yet completed the feedback, and participants who have not completed their self-assessment.
Step 4 - Close date
The 360 feedback reports are generated after the close date and sent out as pdf files. Feedback received after the close date will still be recorded and participants will receive a link to download an updated copy of their report from the 360 system.
Giving participant flexibility
Our standard timescales allow one week for participants to set up and a further two weeks for the collection of feedback. If your project requires different timescales, please let us know.
The process
The 360 process usually takes three weeks.
1. Start date – E-mail sent to participants with a link to their set up page. They are asked to nominate colleagues within the next week. If they do not nominate colleagues, reminders are sent. Once participants have nominated their colleagues, they can fill in their self-assessment.
2. Once colleagues have been nominated, they receive an e-mail link to the feedback questionnaire. The feedback is generally left open for at least two weeks to give colleagues time to contribute.
3. Towards the end of the feedback period, reminders are sent to colleagues who have not yet completed the feedback, and participants who have not completed their self-assessment.
4. Close date – The 360 feedback reports are generated after the close date and sent out as pdf files. Feedback received after the close date will still be recorded and participants will receive a link to download an updated copy of their report from the 360 system.
Our standard timescales allow one week for participants to set up and a further two weeks for the collection of feedback. If your project requires different timescales, please let us know.
