Why i-comment

Our service is not a one size fits all solution. We have created standard products to showcase what our systems can do and to make this type of product accessible to those with limited budgets. Our standard products are quick to set up, easy to run and reasonably priced.

Tailored solutions

The majority of our business is in bespoke questionnaires and reports. A customer recently said to us “The answer is always Yes,” and we do try to live up to that. Whatever you want, we will try and deliver it.

We can design questionnaires tailored to your organisation’s values, incorporate your branding on questionnaires and reports, use your questions or help you develop a custom set of questions or a custom report to fit your requirements.

We will provide a solution tailored to your individual needs. Our systems are adaptable and flexible, and our team will work with you to deliver what you need.

Go the extra mile

We treat each customer as an individual. Our team will go the extra mile to makes sure you get what you ask for, when you ask for it. We pride ourselves on providing great customer service.

Need your feedback deadline to be extended? Additional reminders to be sent out? E-mail addresses to be updated? More people added to a survey? Additional participants requiring personality profiles for a workshop early tomorrow morning? Reports run again as someone has completed after the deadline? Just ask and we will do our best to accommodate every request.

Knowledge and experience

Our team have run tens of thousands of 360 feedback reports, surveys and personality profiles over more than 20 years. We have set up thousands of questionnaires, in multiple languages, analysed huge amounts of data and run countless workshops, courses and coaching sessions. We have a huge amount of experience which we use to make sure your project runs as smoothly as possible.

The benefit of experience is not limited to the content of questionnaires, but also encompasses the best way to run your 360 feedback programme to get the most out of it, encouraging participation in surveys, using Persona profiles to best effect and much more. We can advise on not only what to ask in your 360 feedback or survey, but how to ask it and how to encourage people to answer.

In the field of Personality, our team are experts on the Jungian psychology that underpins our Persona Personality Profile and how to use Persona profiles in business. The content of our personality system is unique, and can be tailored to a variety of situations. We have a wealth of support materials to aid in the use of personality profiles with your organisation.

Our extensive knowledge and experience is ready to help our customers.

System to support your needs

As well as our people, our business relies on our bespoke systems for 360 feedback, surveys and personality. Our systems have been designed to our specifications, with inbuilt flexibility to allow us to adapt to our customers’ requirements. We have an in house system developer which allows us to accommodate customer requests for changes, and to continuously develop and improve our systems.

Contact us to discuss your 360 feedback, survey or personality project today.

Reports

360 Feedback

Fully managed 360 feedback service, from invitation to report. Choose from one of our standard 360 questionnaires or create your own to fit your exact needs.

Coaching

Achieve your goals with help from our experienced business coaches. They will work with you over a number of months to improve your performance and get you where you want to be.

Company & Team Surveys

Team surveys, employee engagement surveys, change surveys, feedback surveys. Choose from one of our standard questionnaires or create your own.

Persona Personality Profiles

Understand yourself, understand others and improve your interactions. Used in team building, sales and leadership training, recruitment and more.

The process

The 360 process usually takes three weeks.

1. Start date – E-mail sent to participants with a link to their set up page. They are asked to nominate colleagues within the next week. If they do not nominate colleagues, reminders are sent. Once participants have nominated their colleagues, they can fill in their self-assessment.

2. Once colleagues have been nominated, they receive an e-mail link to the feedback questionnaire. The feedback is generally left open for at least two weeks to give colleagues time to contribute.

3. Towards the end of the feedback period, reminders are sent to colleagues who have not yet completed the feedback, and participants who have not completed their self-assessment.

4. Close date – The 360 feedback reports are generated after the close date and sent out as pdf files. Feedback received after the close date will still be recorded and participants will receive a link to download an updated copy of their report from the 360 system.

Our standard timescales allow one week for participants to set up and a further two weeks for the collection of feedback. If your project requires different timescales, please let us know.

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